Targeted research project – Programme for the comprehensive promotion of quality in tourism
What we did
A research and development project analysing the current state of quality in Slovenian tourism, reviewing development opportunities and preparing expert groundwork and recommendations for the comprehensive promotion of quality in tourism products and services.
Result
Research and expert groundwork for the further development of quality in Slovenian tourism.
Related training
Designing an internal service quality system in a hotel
How to set up your own service quality system in a hotel – from standard operating procedures to training, monitoring and evaluation.
About this programme →Guest care – guestology in the restaurant
How to deliver restaurant services through the guest’s eyes – from first contact and booking to the table, the menu and staff attitude.
About this programme →Guest care – guestology at the front desk
How to deliver front desk and accommodation services through the guest’s eyes – from booking and check-in to the room, shared spaces and check-out.
About this programme →Need a strategy, research or a quality system?
Describe your challenge – we will suggest an approach and prepare an offer.