Turistica Academy
Knowledge. Quality. Development.
The Turistica Academy connects the knowledge, research and experience of the UP Faculty of Tourism Studies – Turistica with the real needs of tourism businesses and destinations. It offers short, practice-oriented training to develop professional and entrepreneurial competences in tourism, programmes tailored to the client, and micro-credentials of the University of Primorska.
Our training is intended for companies, tourism organisations, development agencies and other organisations that wish to build the knowledge of their employees, members or other target groups.
What we offer
Professional training
Short, practice-oriented training for employees, managers, entrepreneurs and people starting out in tourism, delivered on request for closed groups.
Tailored programmes
Choose a single course or a combination of several, or let us design a programme around your needs. Before the training we can carry out a needs assessment or interviews; afterwards we can track its effects and prepare recommendations.
Micro-credentials
More demanding, structured programmes that Turistica delivers within the University of Primorska and that lead to a micro-credential. Enrolment follows the University’s procedures.
Choose a course
Here is a selection of the Turistica Academy’s short courses. The list is not final – we add new topics in line with the needs of the tourism industry, destinations and other clients.
Designing an internal service quality system in a hotel
How to set up your own service quality system in a hotel – from standard operating procedures to training, monitoring and evaluation.
About this programme →Guest care – guestology in the restaurant
How to deliver restaurant services through the guest’s eyes – from first contact and booking to the table, the menu and staff attitude.
About this programme →Guest care – guestology at the front desk
How to deliver front desk and accommodation services through the guest’s eyes – from booking and check-in to the room, shared spaces and check-out.
About this programme →Pricing a new tourism offer
How to set the price of a new tourism offer with care – based on costs, competition and the value customers recognise.
About this programme →Pricing and communicating value in tourism
How to present your price so that customers recognise the value of your offer – for providers already operating in tourism.
About this programme →How the training is delivered
We deliver training on request for closed groups. You can choose a single course from those presented or a combination of several.
Micro-credentials
Micro-credentials are accredited programmes of the University of Primorska. They differ from the Academy’s short courses in scope and in that the knowledge gained is certified by the University with a micro-credential. Details, entry requirements and enrolment are on the University’s website.
Registering and Obtaining Permits for Public Events
Sustainability Coordinator in Tourism
Tourism Animator
Cultural Animator
Content Creators in Tourism
Pricing and Price Communication in Tourism
Related Academy courses: Pricing
Stakeholder Collaboration in Destinations
Looking for training for your team?
Tell us which course interests you or what you need, and we will prepare an offer or a tailored programme.